Common questions
Short answers to what people ask us most. Follow a question for the full answer from our experts.

Solar
How much solar do I need? It depends on what you use, when you use it, and your roof’s size, orientation and shading. We size it from your power bill.
What does solar cost in Adelaide? It depends on system size, your roof and the equipment. We price it for your home after looking at your bill.
What will I be paid for exports? Power you do not use goes to the grid and you receive a credit on your bill through a feed-in tariff.
How do I pick an installer? Check the licence and ask who handles a warranty claim. A warranty is only as good as the business behind it.
Batteries
Is a battery worth it in SA? It depends on your usage and your goals. A battery lets you use more of your own solar and buy less from the grid at peak times.
How much does a battery cost? It depends on the size, whether you want backup, and the discount that applies on your installation date.
Which home battery is best? The one that fits your home and your goals. We install GoodWe and Sigenergy and help you work out which suits.
Can I add a battery to my existing solar? Usually, yes. Most modern systems are battery-ready, and we check compatibility at your visit.
Rebates
What rebates can I get in SA? The federal Cheaper Home Batteries Program discounts eligible batteries installed with new or existing solar. Product, installer and other eligibility rules apply.
What changes on 1 January 2027? The STC factor falls from 6.8 to 5.7, then steps down each January and July. The rate depends on your installation date and eligibility.
What rebate applies to hot water? Eligible heat pump systems can qualify under the federal Small-scale Renewable Energy Scheme. We confirm what applies to your system.
Hot water, heating and gas
Should I replace my hot water with a heat pump? If you have rooftop solar it is a strong option. A heat pump moves heat from the air instead of making it, and it can run on your daytime solar.
Can solar run my air conditioning? Yes, while your system is producing enough. A battery can carry it into the evening.
Is switching off gas worth it? It depends on your gas use and the order you do it in. We show you the sequence, so you do not upgrade the wrong appliance first.
EV charging, pools and backup
What does an EV charger cost to install? It depends on the charger, the wiring and the distance from your switchboard. A licensed electrician must do the work.
How do I heat my pool without gas? A pool heat pump draws heat from the air and moves it into the water. It works with saltwater and chlorinated pools.
Do I need a generator or a battery? A battery with backup capability runs on stored energy, and not all batteries include backup. A generator runs on fuel, so it needs refuelling and servicing.
Common questions
Where do you install?
Across all of South Australia, including Adelaide, the Adelaide Hills, Gawler, the Barossa and Victor Harbor.
What happens at the in-home consultation?
It takes about 90 minutes. We audit your power bill, look at your home and work out a detailed return on investment.
Is finance available?
Yes, through Handypay and Plenti. See our finance page for amounts and terms.
Is Westside Energy licensed?
Yes. Our SA electrical contractor licence number is 353970.
Questions people ask us
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